Our store respects the confidentiality of your information and guarantees that your data will not be shared, transferred, or sold to third parties. All information provided on the website is used exclusively for the purchasing process, personalization, and convenience. The data provided is automatically stored in the database and kept completely secure, without human intervention.
Information Collected
The following information may be collected by our website:
User Account: When you register to purchase products on our website, we collect data such as your name, email address, company name, registration number, date of birth, gender, residential address, billing address (linked to payment details), phone number(s), password, and credit or debit card information. This data is used exclusively to process orders, ship products, maintain customer contact, and issue fiscal documents. Passwords are stored encrypted in our database so that only the account holder knows them. Credit or debit card numbers are stored directly in the card operator’s database, meaning the retailer has no access to this data.
Newsletter: When registering, users are asked to provide their name, phone number, and email address. With this information and the customer's prior consent, newsletters are sent. These may include information about special promotions and other store updates. If the customer no longer wishes to receive them, they can opt out easily.
Contact Form: When a message is sent via the contact form on the "Contact Us" page, data such as name, email, phone number, and message may be requested. This data is only stored to maintain a history of communication between the store and the customer, with the aim of meeting customer needs in the best possible way.
Google Analytics: Cookies are used to collect information on how users navigate our website in order to improve the browsing experience. These cookies collect anonymous data such as the number of visitors, location on the site, pages visited, etc. Our store is 100% secure and uses cookies to make your visit easier and more personalized. If you want to visit our website without this data being collected, you can use the opt-out tool provided at this link. More information about Google Analytics data protection policies can be found here.
Our store is protected by an SSL certificate (Secure Socket Layer), one of the most advanced digital security certificates available. This means all information transmitted over the internet is encrypted.
We reserve the right to update this privacy policy at any time. Please review it regularly. Changes will take effect once they are published on the website.
If you have any questions about our privacy policy, please send us a message via the contact form on the "Contact Us" page. If you would like to access, modify, or delete your stored information, please visit that page.
If you need assistance, feel free to email us at: kollid.shop@gmail.com
Thank you, and we look forward to helping you!
Best regards,
The Kollid Team